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Terms of sale

 

By placing an order the customer declares to have read all the information provided to him during the procedure of purchase , and accept the general conditions and payment arrangements indicated . Sonic Moto sells ONLY ONLINE, NEW PRODUCTS issuing invoice only at the explicit request immediately after purchase.
PRIVACY : We guarantee the processing of your personal data only for the purposes of sending of items purchased.

Warranty

The products on sale in our eBay shop are warranted according to the regulations in force in Italy for the sale of articles online: Warranty claims should be submitted by email request and with clear pictures of the defect if visible . Once you have returned the item it is controlled if we believe that it is not a defect but a to failure due to ill use of it, the object will be'reternd as well as received and charging the shipping costs incurred in sending.

Payments

+ Types of payment accepted
- Paypal, shipping part in a short time.
- Credit Card Visa / MasterCard / Amex, shipping part in a short time.
- Money transfer, the shipment from the notification of the receipt of credit from our bank.
- Mark, has an extra charge of 6 Euros on normal shipping insertion, the expedition leaves in a short time.

Note that the payment methods mentioned have different costs and credited time for why you should choose them on the basis of 'urgency that you nead as the shipment takes place only after receiving payment.

Shipments

- Delivery is normally the with in 1 working day after the receipt of payment.
We strongly recommend that you always verify that your shipping information is correct and complete in all its parts the lack of some information can slow down the shipment or in some cases blocked it.
IN THE EVENT OF DELIVERY PROBLEMS DUE TO WRONG ADDRESS INFORMATION THE RETERN FEES WILL BE CHARGED.
- We ship on working days from Monday 'Friday'.
- Given the short lead times we not communicate, if not required, the data for the TRACKING package.
- We ship mainly through COURIER EXPRESS. Some small items may, however, 'be sent by priority mail or registered mail please check the specification of shipment during the purchase and modify, if you wish the way of sending the object.
- In case of MULTIPLE PURCHASES it is possible that the shipping costs of individual objects may climb. In this case if you are interested in more objects and you have doubts about the cumulative cost please contact us and we will combine purchases into one with shipping totals.

Return Policy

It is possible to return a object, as long as this right is exercised within 10 days and ther is prior agreement between the parties. The item must be returned intact without any kind of tampering, tags included. The return of object is at the expense of buyer. The reimbursement will take place in a short time, net of shipping costs and any fees necessary for reimbursement. In the case of returning product with FREE SHIPPING, a refund will be made net of shipping costs incurred by the seller in any case, at a price that will be communicated during the return.

Customer Care

Sonic Moto answer to your questions from 8:30 to 13:00
and from 14:00 to 17:30 from Monday to Friday.

The questions of Saturday and Sunday will be answered on Monday.
We apologize in advance in case of delay of reply to your requests.
Customer Care: +39 438 1892239

Sonic-Moto Srl
  Viale Enrico Mattei- Vittorio Veneto (TV), 31029

ITALY

Contact: info@sonicmotoshop.com